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Privacy Policy

PRIVACY POLICY

Privacy Policy

SEA Plus Co., Ltd. (Japan) and SEA Plus Vietnam Company Limited (the “Operators”) handle personal information as described below in operating the official website of URAWA REDS Academy Soccer School Vietnam (URASS) (urass-vn.com), our official Facebook page and related channels.

1. Information we collect

  • Through the contact / free-trial form: your name, email address, phone number, your child’s age, preferred venue (school), and your message.
  • If you contact us by email, LINE or social media: the content of your message and your contact details.

2. How we use it

  • To reply to your inquiries and stay in touch.
  • To provide information on trial sessions, enrollment procedures and important notices about school operations.
  • To improve our services and to operate safely and smoothly.
  • To comply with applicable laws.

3. Sharing and outsourcing

We do not provide personal information to third parties without your consent, except where required by law.

Inquiries are handled using cloud services for record-keeping (such as Google Sheets) and an email delivery service for notifications. Only authorized staff of the Operators can view them.

4. Security and retention

We limit access to personal information and manage it appropriately to prevent unauthorized access, loss and leakage.

When it is no longer needed for the stated purposes, we delete it by an appropriate method.

5. Children’s information and photos

Information about children is provided by their parents or guardians.

Photos taken during school activities may be used on our official website and official social media, including Facebook, in accordance with the enrollment terms agreed to by parents or guardians. If you wish to stop a photo from being used, please contact us below.

6. Our Facebook page

The Operators may use tools provided by Meta Platforms, Inc. (a Meta app) to create and manage posts on our official Facebook page. The tool handles the content of posts on the page we manage and aggregated statistics such as view counts.

The tool does not collect or store personal information about people who visit the page or follow it.

Your interactions on Facebook are governed by Meta’s privacy policy.

7. Cookies and analytics

This website does not use tools for advertising or behavioral tracking.

To understand which pages are viewed and to improve our content, we use the analytics tool GoatCounter (https://www.goatcounter.com). It does not use cookies, and it does not collect information that identifies an individual, such as your name or contact details.

It records the page viewed, the referring site, the type of browser and operating system, the screen size, the country or region, and a session identifier used to count repeat views by the same visitor (a value that cannot be reversed, derived from information such as the IP address and used for up to 8 hours; the IP address itself is not stored). The statistics are stored on the service provider's servers, which may be outside your country.

If you do not want to be counted, you can enable ad or tracking blocking in your browser, for example with a browser extension.

The hosting and delivery services that run the site may record access logs for security purposes.

8. Access, correction and deletion requests (data deletion)

If you request access to, correction of, deletion of, or suspension of use of your personal information, we will respond promptly within reasonable limits after confirming your identity.

To request deletion of data you sent through our form, or data related to our Facebook page, please email the address below.

9. Changes

We may review and revise this policy as needed. Any changes will be announced on this page.

Effective: October 14, 2026

Last updated: October 15, 2026 (use of an analytics tool added)

10. Contact

Operated by: SEA Plus Co., Ltd. (Japan) / SEA Plus Vietnam Company Limited

Email: info@urass-vn.com

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